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Virtual Pediatric Emergency Department Telehealth Network

Program Overview

At the University of New Mexico, our Virtual Pediatric Emergency Department Telehealth Network program connects hospitals, providers, and patients. This program uses robust technology to connect UNM Hospital providers with clinicians from rural hospitals around the state offering consults for the acutely ill or injured child to help improve the health and wellness of rural and tribal children. The program helps children stay in their own communities, thus decreasing the need for parents to drive long distances for their child's medical care.

The Child Ready Virtual Pediatric Emergency Department Telehealth Network program is expanding to include telehealth courses for providers and clinical staff. Some of the topics are pediatric respiratory care, wound management, infectious diseases, pediatric case review, safety and injury prevention, child abuse, nurse competencies for children in ED settings, and including children in a hospital disaster plan. CEUs and CMEs are available at no cost.

Partners in the program include UNM Center for Telehealth and Cybermedicine and The Institute for Indigenous Knowledge and Development-Center for Native American Health, a part of UNM Health Sciences Center.


The program goals are to grow the Child Ready Virtual Pediatric Emergency Department, including:

  • Expanding opportunities for consultation by our Child Abuse Response Team (CART)
  • Continuing medical education in pediatric emergency medicine and suspected child abuse assessment
  • Educating about injury prevention (including suspected child abuse assessment)
  • Bringing additional sites into the network

Telehealth Sites

Sites currently participating in the program:

  • Sierra Vista Hospital, Truth or Consequences
  • Union County Hospital, Clayton
  • Sandoval Reg. Medical Center, Rio Rancho

Sites in the final stages of participation:

  • Zuni Comprehensive Community Health Center, Pueblo of Zuni
  • Holy Cross Hospital, Taos
  • Gila Regional Hospital, Silver City

Program Team

  • Chuck Noon, Manager of Telehealth Program Development
  • Norman Cooeyate, Cultural Liaison
  • Christie McAuley, Program Specialist
  • Katherine Schafer, Program Manager
  • Robert Sapien, Chief-Pediatric Emergency Medicine
  • Sara Daykin, Registered Nurse, Pediatric Emergency Department Educator
  • Lisa Dhanes, Registered Nurse, Director of Emergency Services
  • Kevin Langell, Network Analyst