Pediatric Emergency Medicine

MSC 11 6025
700 Camino de Salud
Albuquerque, NM 87131

Physical Location:
Innovation, Discovery and Training Complex

Phone: (505) 272-5062
Fax: (505) 272-6503

Technical System Requirements

   Technical System Requirement

OUR VIDEOS DO WORK. Please read requirements below:

High Speed Internet Connection. The Pediatric Trauma course was designed to utilize sophisticated and advanced technologies for the internet to bring rich, interactive and exciting learning online. The computer system you use to take the course must have a broadband connection (CABLE, DSL or T1 line with download rate of 300 kbps) to the internet in order to view the streaming video that is a large portion of the course.

Speakers properly connected and volume adjusted are required for the audio portion of the video.

Video viewing issues:

  1. Videos have been updated in October, 2014. They now stream from You Tube and are compatible in all browsers.
  2. If a message at the bottom of the video player continuously displays "Connecting" and no video plays this is usually due to firewalls and filters in institutions or schools. Contact your IT department for assistance or view in another location outside of the institution.
  3. Another message display at the bottom of the video player "Buffering" and the video never plays is usually due to a too slow internet connection.
  4. Finally, other issues are usually related to the computer itself if it is not updated routinely or is an older machine. Below is a troubleshooting guide and resource for current downloads of the 2 components used in the course.

Adobe Flash Player Requirement

A current Flash Player must also be installed on the computer you are using. Most computers today have the player already installed with the browser. If you use an institutional computer or terminal, it is possible both streaming video and Flash Player technologies may be disabled, you then must contact your system administrator for assistance or use another computer. The iPhone and iPad do not support Flash files and they will not play on these devices.

  • To test your Adobe Flash Player click on the "Test Flash" button

  • To install the Free Adobe Flash Player, click on the icon below to download the player. Follow instructions given at the Adobe website for downloading and installation. After the install is completed, return to this page and click the "Test Flash" button to ensure a successful install was done and that the player is working properly.

Contact Technical Assistance if this guide did not solve your issue.